Shipping & Policies

SHIPPING for U.S Orders:
We offer FREE GROUND UPS SHIPPING on all orders over $200.00!
Orders under $200.00 are $15.00 UPS Ground.
If you need you order express, we offer flat rate express shipping for $30.00, for any size order.

 SHIPPING for International Orders :
For orders under $200.00, global express shipping is $35.00.
For orders between $200.00-$500.00, global express shipping is $45.00.
For orders between $500.00-$1000.00, global express shipping is $59.00.
For orders over $1000.00, we offer FREE global express shipping!

Damaged Goods & Returns

We package all goods very carefully for both local and international shipping, but sometimes things get damaged in transit. Our quality control checks are rigorous, but occasionally a manufacturer's defect escapes our eagle eye inspectors.

If you receive a damaged product from SoundEffects.com, please contact us or e-mail us immediately to arrange for its prompt return and replacement.

If for any other reason you are not 100% satisfied with any product purchased from SoundEffects.com, we accept product returns within 14 days, but it is important that you advise us first of your intent to return the product(s). Contact us for assistance with your request, and we will be pleased to arrange for a credit or exchange.

Customs Duties & Taxes

Your order confirmation will provide the total value of your order and the method of its shipment, and it will confirm that this amount has been charged to your credit card, but it will not include the value of any local Customs import duties or taxes. All import taxes and duties are the sole responsibility of the purchaser, and must be paid to the appropriate authorities before product can be delivered.

Product Assistance & Personal Order Requests

Got a question? Not sure which product you require? If our web site cannot tell you what you need to know, then we're here to help you. E-mail your question to us at sales@SoundEffects.com , or call us at 888-251-6564, or 001-928-565-7550, and we will be happy to help. Business hours are between 9:00 am and 5:00 pm, Mountain Standard Time in the U.S.

If providing your credit card information over the Internet makes you nervous, that's ok. Remember that you can make a personal order via phone, fax or mail - and that we'll confirm all order details with you by return phone call or fax before we fulfil the order.

 

 

 

 

 


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